Last updated: 28 October 2026
1. Who we are
CKE Commercials is a family-run garage providing servicing, maintenance, diagnostics and repairs for cars, vans and trucks. This policy explains how we use personal information when you visit our website, contact us or use our services. CKE Commercials is responsible for the personal information described in this policy.
Address: 453a Carr Pl, Walton Summit Centre, Preston PR5 8AU, United Kingdom.
Email: ckecommercials@yahoo.com
Telephone: 01257 818084
2. Information we collect
When you contact us, we collect the details you provide, such as your name, telephone number, email address, subject and message. For quotations, bookings and vehicle work, this may also include your address, vehicle registration, vehicle details, service history and information about the work requested or completed. Please only provide information relevant to your enquiry.
Our website and hosting systems may record technical information such as your IP address, browser and device details, pages requested and security logs. Cookie preferences are recorded to remember your choices. If you post a public comment, the information you submit may be visible to other visitors.
3. How and why we use information
- Enquiries, quotations and bookings: to answer questions and take steps you request before entering into a contract.
- Vehicle services and customer administration: to carry out agreed work, communicate with you and manage payments and service records, where necessary to perform our contract.
- Accounting and legal requirements: to maintain records and meet applicable legal obligations.
- Website security, troubleshooting and handling complaints: for our legitimate interests in operating a reliable business, protecting our systems and resolving disputes, balanced against your rights.
- Optional cookies and third-party features: on the basis of your consent where required. You can change or withdraw your cookie choices using Manage Consent.
Information needed to respond to an enquiry or provide a requested service is voluntary, but we may be unable to assist without the relevant details.
4. Cookies and third-party features
See our Cookie Policy for details of cookies and consent choices. The website uses third-party features including Google Maps, Google Fonts and Google review content. Where a feature connects to an external provider, that provider may receive technical information such as your IP address and browser details and process it under its own privacy policy. Features subject to consent may be unavailable until you allow them.
5. Who may receive information
Information may be handled by service providers supporting our website hosting, website maintenance, email delivery and business administration, where needed for those services. Information relevant to vehicle work may be shared with suppliers or specialist service providers where necessary to fulfil your request. We may also disclose information to professional advisers, public authorities or other parties where required by law or necessary to establish, exercise or defend legal claims. We limit disclosures to what is relevant to the purpose.
6. International processing
Some technology and email providers operate internationally, so information may be processed outside the UK. Where we arrange a restricted international transfer, applicable data-protection requirements must be met, for example through an adequacy decision or appropriate contractual safeguards. You can contact us for information about the providers and safeguards relevant to your information. Third-party websites and services have their own privacy information.
7. How long information is kept
We retain information only for as long as needed for the purpose for which it was collected. We assess this by considering whether an enquiry remains active, our ongoing customer relationship, servicing and warranty needs, accounting and legal obligations, and the time reasonably needed to resolve complaints or legal claims. Technical logs are retained according to operational and security needs; cookie lifetimes and choices are described in the Cookie Policy. Contact us if you need details about a particular record.
8. Protecting your information
We use appropriate technical and organisational measures to protect personal information and restrict access to people who need it for their work. No website or email system can guarantee complete security. Please do not send payment-card details or other sensitive information through the website enquiry form.
9. Your rights and choices
Depending on the circumstances, you may ask to access your personal information, correct inaccuracies, erase information, restrict its use or receive certain information in a portable format. These rights are subject to conditions and legal exceptions.
Your right to object: you can object to processing based on legitimate interests on grounds relating to your situation. You can object to use of your information for direct marketing at any time.
Where processing relies on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing. Contact us using the details above to exercise your rights. We may need to verify your identity before responding.
10. Questions and complaints
Please contact CKE Commercials if you have questions or concerns about how your information is used. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data-protection regulator. Visit ico.org.uk/make-a-complaint/ or call 0303 123 1113.
11. Changes to this policy
We may update this policy to reflect changes to our website, services or data-protection requirements. The latest version will be published on this page with its update date.